Effective Date: January 2024 Last Reviewed: October 10, 2025
Welcome to EazyDone Inc. (“Company,” “we,” “our,” “us”), also doing business as “Done.” Our principal office is 1013 Centre Road, Suite 403‑B, Wilmington, Delaware, 19805, USA.
By accessing or using our website (https://www.eazydone.com) and web platform (https://eazydone.com), mobile apps, tools, and related services (collectively, the “Service”), or by clicking “I Accept” where this option is presented, you agree to these Terms of Use (the “Terms”). If you do not agree, do not use the Service.
Our Privacy Policy describes how we collect, use, and share personal information and is incorporated by reference.
EazyDone operates a marketplace that connects local recommended service providers (Doers) with individuals seeking such services (Service Bookers) (together, Users). We do not employ Doers, provide Doer services, supervise Doers, or guarantee the quality or legality of services offered by Doers or Service Bookers. Any engagement is solely between Users.
We are not an employer, joint employer, employment agency, or broker, and we do not control Users’ work hours, pay rates, or methods. Users are solely responsible for determining the suitability of services, compliance with applicable laws (including local labor, youth‑employment, licensing, and tax laws), and for any agreements they enter.
You must be able to form a binding contract under applicable law.
Teens (13–17). Teens may use the Service — including acting as a Doer — only with verifiable consent of a parent or legal guardian and subject to our teen‑safety requirements (e.g., no public display of personal contact details; in‑app messaging only). Use must comply with applicable youth‑employment and labor laws; where required, payments must be made with the authorization of the parent/guardian.
Creating an account (an Account) may be required for certain features. You must provide accurate, current, and complete information (Registration Data) and keep it updated. You are responsible for all activity under your Account and for safeguarding your credentials. Notify us promptly of any unauthorized access or security incident.
We may validate a User’s existence and request recommendations before listing a Doer profile. We make no promises regarding the accuracy of User profiles, listings, or feedback, and we do not perform background checks unless we explicitly state otherwise.
By submitting recommenders’ contact details you confirm you obtained their consent to share that information for verification purposes.
We grant you a limited, revocable, non‑exclusive, non‑transferable, non‑sublicensable license to access and use the Service for personal, lawful purposes, subject to these Terms.
You agree not to: (a) make the Service available to anyone other than your authorized users; (b) post or transmit unlawful, infringing, defamatory, or harmful content; (c) upload viruses, malware, or harmful code; (d) reverse engineer, decompile, disassemble, hack, or interfere with the Service; (e) attempt to gain unauthorized access to the Service or related systems; (f) use the Service to build a competing product; or (g) violate any applicable laws or third‑party terms (including those of Third‑Party Services you connect to or use with the Service).
We may suspend or limit access for abusive practices that degrade performance or violate these Terms (Fair Use Policy).
Once Account setup is complete, Users may: 1) Offer their services (Doers); 2) Request to book a Doer’s services (Service Bookers); and 3) Communicate to finalize a Booking (time, location, pricing, payment, and other details).
A Doer may accept or refuse a Booking at their sole discretion. We do not set schedules or pricing and are not responsible for payments owed between Users.
At this time, using the Service is free. We may introduce fees prospectively with notice. Payments between Users may be processed by a third‑party payment processor (e.g., Stripe) under its terms; we are not a party to payment processing and are not liable for processor actions, chargebacks, or errors. Users are solely responsible for applicable taxes and for complying with tax reporting requirements.
“User Content” includes all content you post, upload, or otherwise provide via the Service. You grant us a limited, worldwide license to host, store, reproduce, display, and otherwise use User Content to operate and improve the Service. We may use de‑identified/aggregated data for analytics and Service improvement. You retain ownership of User Content.
We may remove content that, in our discretion, violates these Terms or the law.
The Service may enable access to or interaction with Third‑Party Services (apps, tools, websites). Your use of Third‑Party Services is governed solely by their terms. We are not responsible for Third‑Party Services, and your dealings with them are at your own risk.
If you cancel a Booking at least 24 hours before the scheduled start, you’ll receive a full refund (if applicable). Cancellations within 24 hours incur a $15 non‑refundable fee with the remainder refunded. If a Doer cancels at least 24 hours before, we will try to help you find a replacement; if we cannot, we will cancel and refund the full amount. If a Doer fails to show, you will receive a full refund and we will investigate to prevent recurrence.
All right, title, and interest in the Service—including software, design, text, graphics, and other materials and the Platform’s IPR—are owned by us and/or our licensors. Except for the limited rights expressly granted, no license is granted by implication or otherwise. Feedback you provide may be used by us for any purpose without restriction or compensation.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON‑INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR‑FREE.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
Release. Because we are not a party to contracts between Users, you release us (and our employees, investors, agents, partners, and licensors) from claims and damages of every kind, known and unknown, arising from disputes between Users.
Your Indemnification. You agree to defend, indemnify, and hold us harmless from losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) arising from: (a) your User Content; (b) your use of the Service; (c) any Booking; (d) amounts owed to or by you; (e) your breach of these Terms; or (f) your violation of law or third‑party rights.
These Terms start when you first use the Service and continue until your Account is closed or you stop using the Service. We may suspend or terminate access for violations or risks to us or others. Upon termination, you must cease all use and you will lose access to your Account. Termination does not affect existing Bookings between Users.
We may modify the Service or these Terms from time to time. If we make material changes, we will provide notice (e.g., by posting on the site or emailing you). Changes apply prospectively. Your continued use after changes become effective constitutes acceptance.
These Terms are governed by the laws of the State of New York, without regard to conflict‑of‑laws rules. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in New York, New York, and waive trial by jury. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Failure to enforce any provision is not a waiver. If any provision is unenforceable, it will be modified to the minimum extent necessary, and the remainder will remain in effect. We may assign these Terms in connection with a corporate transaction. You may not assign without our written consent.